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Terminating your tenancy
Your tenancy agreement is a legal document and it is most important that if you are terminating your tenancy this is done properly.
How much notice do I have to give?
In accordance with your tenancy agreement you are required to give us at least four weeks notice that you want to end your tenancy.
How do I terminate my tenancy?
This must be in writing and the easiest way to do this is by completing a termination form which you can get from our Customer Contact Centre in the Civic Centre, Arnot Hill Park, Arnold, Nottingham or by ringing us on 0115 9051515 and asking for Gedling Homes Relets Team.
You can download a copy via this link. Please make sure you complete all sections, including why you are terminating your tenancy and the address you are moving to. You must sign and date the form.
What happens next?
We will make an appointment for a Gedling Homes officer to inspect your home before you move out.
When you move out you must
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leave your home, garden and any outbuildings in a reasonable condition. You will be charged for the cost of any repairs that are considered to be the result of wilful damage or neglect. (This is a rechargeable repair.)
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remove all of your belongings and any rubbish. If we have to remove any unwanted belongings or rubbish we will charge you.
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notify your utility suppliers (gas, electric and water) that you are moving and make sure that you read the meters or arrange for them to be read.
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ensure that where a gas appliance has been removed the pipes are properly capped off by a qualified gas fitter.
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inform the Council Tax section at Gedling Borough Council on 0115 9013950 that you are moving
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inform the Housing Benefit section at Gedling Borough Council on 0115 9013970, if you are in receipt of housing benefit
You are also advised to have your mail redirected as Gedling Homes is not responsible for forwarding any mail. Your local Post Office will be able to assist with this.
Terminating a tenancy on behalf of someone who has died
If a tenant has died then the tenancy will be terminated on the Sunday following the keys being returned to us. When asking for a termination form please make sure you tell us that you are terminating on behalf of a tenant who has died.
You can download a copy via this link. You should also contact the Housing Benefit section at Gedling Borough Council directly on 0115 9013970 as this benefit is no longer paid from the date that the person has died. In most cases any rent that is owed is claimed back from the person’s estate.
Returning your keys
Please hand in your keys to Gedling Homes Customer Contact Centre at the Civic Centre, Arnot Hill Park, Arnold, Nottingham NG5 6LU. If you are returning keys for a property in one of our sheltered schemes and are unable to visit our Customer Contact Centre, you can return the keys to the scheme warden.
If you wish to return your keys at the start of or within the 4 week notice period you should complete a termination form giving consent to enter the property within the notice period.
You can download a copy via this link.
If any keys are left with us or sent to us and a termination form has not been completed we will commence our abandoned property procedure and it is likely you will incur further costs.
To download our Factsheet with this information please click the following link.
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