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What Do We Do?

We manage 3360 tenanted properties which range from small studio apartments to large family houses. Approximately a third of our stock is sheltered housing, and with 20 sheltered schemes we can offer this type of housing in most locations. We also have 278 leasehold properties.

We have a significant ongoing improvement programme for our tenanted properties.

We provide a responsive repair service to all our residents.

We manage our neighbourhoods through a team of dedicated estate management officers.

We provide support to all our residents in our sheltered schemes.

We fit Lifelines for vulnerable members of the community.

We manage our housing waiting list and provide advice to those seeking housing.

We aim to re-let our void properties as quickly as possible to minimise rent loss.

We actively engage with our residents in all aspects of the services we provide.