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Frozen condensate pipe
Frozen condensate waste pipes are a common problem in the winter
months. This guide should help you to thaw your frozen gas boiler condensate waste
pipe in a safe and easy way.
The purpose of the condensate pipe is to vent moisture from your boiler safely to
the external environment.
In cold weather the condensate pipe can freeze, even if insulated. If this happens
then your boiler will automatically shut down and leave you without central heating
and hot water.
There are a couple of ways to tell if your condensate pipe
is frozen. You may hear some bubbling sounds coming from the boiler or the pipe
itself. There may also be a warning light on your boiler indicating that the pipe
is frozen.
If the pipe freezes, try thawing it yourself. You can follow this step by step guide:
- Warm some water in the kettle (do not use boiling water as this could crack the
pipe or scald you)
- Stand away from the wall and gently pour the warm water onto the frozen pipe
- Repeat until pipe has thawed.
It might be a good idea to use rubber gloves when doing this in case the water is
too hot to handle.
Warning!
- Only attempt to unfreeze a condensate pipe at ground level
- Do not rush thawing the pipe by using water that is too hot
- Always ensure that you are standing at ground level when pouring water onto it
- Never disconnect the pipe
- Always use suitable protection for your hands when handling hot water
If any resident is concerned
about unfreezing condensate pipes please contact the Gedling Homes Repairs Hotline
0300 0300 400 who will be able to help you
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