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TPAS

TPAS is a Tenant Empowerment organisation. They specialise in tenant involvement at a national level. Established in 1988, they act as a link between government, social housing landlords and tenants, forging strong partnerships essential to the creation of better communities.

TPAS award a landlord accreditation, to landlords who have attained the necessary standard in resident involvement. The accreditation demonstrates that a landlord puts Tenant involvement at the heart of their organisation. At Gedling Homes we have been accredited since early 2012.

This three year accreditation is confirmation that we deliver best practice in involving tenants in the development of our services. At accreditation TPAS commended us for our work with tenants to develop and monitor Local Offers and involving them in the production of the Tenant Annual Report. We continue to work with TPAS to share best practice with other social landlords.

Gedling Homes’ Customer Experience Manager, Steve Ward said: “We’re extremely pleased to get this accreditation and feel very proud that we’ve achieved the quality mark so soon after stock transfer. Our residents add genuine value to the to the work we do at Gedling Homes and this accreditation rewards all the hard work that staff and residents have put in to improving services for others.”

TPAS chief executive Michelle Reid added: “I’d like to commend Gedling Homes on its accreditation and how much the company has achieved in such a short space of time. I’ve visited many housing companies across the country and I was very impressed with the way Gedling Homes works in partnership with tenants.”

TPAS awards

Each year, TPAS bestows a number of awards to landlords who have demonstrated excellence in Tenant Involvement.

2015
Gedling Homes regional winners for Excellence In Annual Report award.

2014
Gedling Homes tenant scrutiny panel - the ‘Gedling Eye’ - winners of the Excellence in Tenant-Led Scrutiny award.

2013
Gedling Homes shortlisted for awards in: Excellence in Annual Report Award & Excellence in Tenant-Led Scrutiny.

2012
Gedling Homes shortlisted and special commendation for: Excellence in Annual Report Award.

To find out more about the work TPAS do, please visit the TPAS website