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What Is Sheltered Housing?

Sheltered housing is a term used to describe types of accommodation that provide support and emergency pull cord services.  They are facilitated by Sheltered Housing Coordinators. This accommodation is for older or vulnerable people who are generally able to care for themselves but will benefit from the security and knowledge that assistance is at hand should the need arise. It is not intended for people needing significant care and attention.

In sheltered housing each home is self contained, with its own front door.  Each home has an intercom to contact the Sheltered Housing Coodinator.  All tenants are able to discuss their needs with the Sheltered Housing Coordinators when they move in. If required tenants will be referred to the Support Team to arrange additional support.

Many sheltered housing schemes have communal facilities such as a community room, which is used for social and community events and services.  Tenants are encouraged to support social events and contribute to the development of services in their schemes.

Other benefits can include:

  • Communal laundries
  • Automatic fire alert systems
  • Use of communal  gardens
  • Use of communal lounges

The government scheme, Supporting People, currently enables Gedling Homes to provide the support-service via funding, assisting people to live independently in their own home.  Tenants requiring higher levels of support will be offered an assessment to identify their needs. Support is provided by a team of staff that work across a number of schemes within a small geographical area. 

During normal working hours tenants can reach the Sheltered Housing Coordinators by pulling their emergency pull cord. At all other times, response will come via Nottingham On-Call Emergency Response Centre who will, where appropriate, arrange emergency response. This service is available 24 hours a day, 365 days a year.