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Help with Your Payments

What if I have a problem paying my rent?

At Gedling Homes we are here to help. If you are worrying about paying your rent don't panic, but do contact us straightaway on 0115 905 1515. Evictions are a last resort, and we will do all we can to assist you in making your rent payments.

We have lots of ways in which we can help people with rent payments, some of which you might not know about until you discuss your problems with us. Call us on 0115 905 1515 and ask for our Rents team or email us at enquiries@gedlinghomes.co.uk

Reasons to avoid rent arrears

Failure to pay rent on time is a serious breach of your tenancy agreement. Gedling Homes may take legal action to recover money owed to us and this may result in you losing your home. If we take court action against you, you will also be liable for the cost we incur.

Housing Benefit

If you are on a low income you may be entitled to receive help towards the cost of your rent through Housing Benefit. The easiest way to find out if you are eligible for Housing Benefit is to complete our online Benefits Calculator.

The calculator gives you an idea of your potential entitlement and is not a guarantee of what you will receive. You must apply to the relevant agency to secure any definite entitlement.

You can also contact Gedling Borough Council on 0115 901 3970 and speak to the Benefit team or call in to the Gedling Borough Council Offices at the Civic Centre, Arnot Hill Park, Arnold, for more advice.

For more information on benefits you may be eligible for, see our Benefits Advice page.


You can use our online 'Budget Planner' to help with budgeting. This will help you list all of your income and outgoings as well as give you some ideas about saving money in the future.

As this calculator is new you may come across some functions that don’t work the way you would expect them to. If you experience any problems please let us know by contacting New Charter on 0161 331 2000. Your feedback will help us to improve the budgeting calculator for everyone.  

Further help and advice

If you would like to contact us to discuss any of the above, please ring us on 0115 905 1515 and ask to speak to our Rents team, email us at enquiries@gedlinghomes.co.uk.

Find out more about how we can help, by visiting our Debt Advice page.