Gedling Homes, Gedlinghomes, Rented Housing, New Charter

Telephone: 0115 9051515

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Paying Your Rent

There are a number of ways to pay your rent to Gedling Homes: Changes in Your Rent

We will write to inform you of any changes to your rent, detailing the revised rent figure and the reasons for the change. We will give you four weeks notice of any changes in the amount of rent due. If you are claiming Housing Benefit, the Council’s Benefit Section should inform you of your benefit entitlement and any changes in the benefit payment.



Claiming Housing Benefit
If you are on a low income you may be entitled to help towards your rent payments.

If you think you may qualify and want to receive a Housing Benefit claim form then please call either 0115 901 3970 or write to:

Gedling Borough Council
Housing Benefit Department
Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU

If you are in doubt, apply - it won’t cost you anything, but could save you money.


Calculate your Benefits Entitlements

Gedling Homes is part of the New Charter Housing Trust Group. New Charter Housing Trust Group has a Welfare Benefits Advice section that can help and advise Gedling Homes customers on their entitlement to welfare benefits and assist in the completion of the application.

To help you further, we have a Welfare Benefit Calculator that you can use FREE OF CHARGE by clicking here. You need to have all you income details with you to complete it properly. The service will give you an idea of the amount of welfare benefit you may be entitled to.

It is important that if your circumstances change that you repeat the calculation and you advise the agencies dealing with your claim. This could be the Housing Benefit Section at the Council or the Inland Revenues for Tax Credit purposes, or any other agency who pays you any benefit.

Disclaimer: The detail that is used in the calculation is based purely on the information you provide. New Charter / Gedling Homes accept no responsibility for inaccurate calculations. The calculator's estimates you supply give you an idea of your potential entitlements. They do not guarantee entitlement. You must apply to the relevant agency to secure any definite entitlement.


Difficulty in paying your rent

It is a condition of your Tenancy Agreement that your rent and any other tenancy charges must be paid as they become due.

Rent Control Officers review the rent accounts every week, and will take action against anyone who persistently fails to pay their rent or contact us. If your rent account falls into arrears we will contact you to discuss this with you.

We understand that everyone can experience financial difficulties on occasion, and if you are struggling to pay your rent, it is very important to contact the Rents Team immediately on 0115 9051545 or email enquiries@gedlinghomes.co.uk. The sooner we are aware that you have problems the easier it is for us to help.


We will be able to offer help and advice

If you have any worries about not being able to pay your rent, it is very important to contact us as soon as possible. We have lots of ways in which we can help people with rent payments, some of which you might not know about until you discuss your problem with us. Please contact our Rents team on 0115 9051545.
 



Requesting A Payment Card

This card allows customers to pay at any outlets which display the PostOffice, PayPoint, and/or PayZone signs.

Request a payment card



Renting a Garage

Gedling Homes has a number of garages which are available to rent and which are spread throughout the borough. We operate a waiting list for these garages and the length of time you may be expected to wait for one to become empty varies from each location.

If you would like to go on the waiting list for a garage then please click here to download the application form. Please complete and return this to: Gedling Homes, Gedling House, Wood Lane, Gedling, Nottingham NG4 4AD.

The garage rental charges are as follows:
Gedling Homes(GH) tenants £6.16 per week as of 1st April 2008
Non GH tenants £7.24 per week as of 1st April 2008

Walton Court Garages(additional security supplied)
GH tenants £7.35 per week as of 1st April 2008
Non GH tenants £8.64 per week as of 1st April 2008

Terms and Conditions
Garages are let for the purpose of garaging a motor vehicle only. A garage must not be used for any other purposes. Applicants will be requested to produce their Vehicle Registration Document V5 when signing the tenancy agreement.

Materials that can catch fire easily must not be stored in garages.

You cannot keep fuel or gas bottles in a garage.

It is a condition of your tenancy that your garage rent must be paid as it becomes due. If your garage rent account falls into arrears we will contact you to discuss this with you to offer solutions to the arrears. Failure to keep your account clear could result in you losing possession of the garage.

If you would any further information relating to renting a garage then please contact us by telephone on 0115 9051545 or e mail us on enquiries@gedlinghomes.co.uk



Home Contents Insurance Scheme

When tenants move into one of our property’s their furniture, belongings and decoration are not protected against fire, theft, vandalism or burst pipes so it is very important to take out a home contents insurance.

To assist our tenants we have negotiated insurance cover with Norwich Union and any of our tenants can apply to join this scheme.

Full details of the cover provided in this policy are provided in the insurance policy booklet which is available by either:

  • Telephoning us on 0115 9051545.
  • Calling into our Customer Contact Centre at The Civic Centre, Arnot Hill Park, Arnold, Nottingham, NG5 6LU
  • E Mailing us at enquiries@gedlinghomes.co.uk
  • Writing to us at Gedling Homes, Gedling House, Wood Lane, Gedling, Nottingham NG4 4AD. Please remember to provide us with your name, address and any relevant contact details.


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