Category: General

General | 10/12/2019
Office closure on Friday 13 December 2019

Please note that on Friday 13 December 2019, our offices will be closed. Our Head Office and Gedling Homes Office will re-open on Monday 16 December 2019. If you need…

General | 09/12/2019
Rent-free weeks for Gedling Homes tenants this Christmas

Gedling Homes tenants with tenancy agreements that allow two rent-free weeks a year, will be pleased to hear the non-collection weeks commence on the 16 and 23 December 2019. If…

General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following the…

General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

General | 20/11/2019
Blooming Marvelous!

Last week, we celebrated our gardening competition, Blooming Marvelous, with our tenants. A large number of our tenants work hard every year and take pride in their gardens and communal…

General | 07/11/2019
Tenants’ Annual Report 2019

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

General | 05/11/2019
Essential maintenance work on our telephone system – Tuesday 5 Nov & Wednesday 6 Nov 2019.

On the evenings of Tuesday 5 and Wednesday 6 November, we will be carrying out essential maintenance work on our telephone system. During this time, calls will be directed to…

General | 20/09/2019
Gedling Homes Work Club assists tenants with securing jobs

A Gedling Homes tenant from Walton Court in Carlton, Nottingham, finally had some great news this week. After attending our weekly Gedling Homes Work Club in Netherfield for four years,…