News

 
 
General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

 
General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following the…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

 
General | 20/11/2019
Blooming Marvelous!

Last week, we celebrated our gardening competition, Blooming Marvelous, with our tenants. A large number of our tenants work hard every year and take pride in their gardens and communal…

 
General | 12/11/2019
Homes for Cathy

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

 
General | 07/11/2019
Tenants’ Annual Report 2019

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

 
General | 05/11/2019
Essential maintenance work on our telephone system – Tuesday 5 Nov & Wednesday 6 Nov 2019.

On the evenings of Tuesday 5 and Wednesday 6 November, we will be carrying out essential maintenance work on our telephone system. During this time, calls will be directed to…

 
Gardens & Allotments, In Your Area, Neighbourhood | 17/10/2019
Gedling tenants enjoy tasty Big Soup share

Tenants from Gedling Homes Bourne Mews allotment in Netherfield recently enjoyed some rewards for their hard work with a special lunch as part of the Royal Horticultural Society’s annual ‘Big…

 
Jigsaw Rewards | 02/10/2019
Jigsaw Scrutiny Panel to scrutinise Fire Risk Assessments

On 25 September 2019, a new Jigsaw Rewards Scrutiny Panel met at our office in Ashton to start their scrutiny of Fire Risk Assessments. 8 of our tenants came from…