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Improvements to Your Home

Each year we have a planned maintenance programme where we carry out major works to properties. This work is more extensive than our responsive repairs service and is often programmed to be completed at a number of homes in a scheme or neighbourhood.

This work may include:

  • Window and door replacements
  • Boiler replacements and heating upgrades
  • Bathroom/kitchen replacements
  • Re-pointing
  • Footpaths
  • Fencing
  • Damp proof courses
  • Re-wiring
  • Roof work
  • Solid fuel servicing and chimney sweeping

How do we plan this work?

The planned maintenance work is programmed using information from our “Stock Condition Survey”, which identifies any major works needed to your property. Information is also fed into the planned maintenance programme when it is identified that a routine repair should be included in a programme (a ‘patch’ repair may be carried out in the meantime). This will only be done when it proves cost effective to do so.

We will ensure that all available resources are used to provide value for money through planned maintenance programmes.

We promise to:

  • Seek the opinion of tenants when developing new programmes of work
  • Provide adequate notice of the proposed schemes to those involved in planned projects
  • Consult and advise those tenants involved in planned maintenance projects
  • Consult on choices
  • Provide reasonable support and assistance where required
  • Keep tenants informed on the progress of works
  • Take all reasonable steps to preserve the health and safety of tenants during the works
  • Cause the minimum of disturbance to your home
  • Be courteous

Please note that delays may occur due to bad weather. If this occurs we will explain what is happening and why and when work can be expected to start again. In exceptional circumstances we will assist in providing alternative accommodation whilst work is undertaken. An assessment of need can be requested by contacting the Investment team to discuss your circumstances in greater detail.

If you would like to contact us to discuss any of the above, then please ring us on 0115 905 1515 and ask to speak to our Investment team or email us at enquiries@gedlinghomes.co.uk