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Jigsaw Rewards, Neighbourhood, Scrutiny | 23/12/2019
Tenants scrutinise Fire Risk Assessments

The Jigsaw Rewards Scrutiny Panel recently met at our Ashton-under-Lyne office for their second scrutiny meeting of our Fire Risk Assessments (FRAs). The purpose of this meeting was to discuss…

 
General | 19/12/2019
Office closure during Christmas & New Year

Please note that our offices will be closed during the festive period from 12:30pm on Tuesday 24 December 2019.  Our offices will re-open as normal from Thursday 02 January 2020….

 
General | 19/12/2019
Jigsaw Group gets A2 rating from Moody’s

Credit rating agency Moody’s has upgraded Jigsaw Homes Group’s rating to A2 from A3 in its latest report published on 05 December 2019. The upgraded rating places the 34,000 home Jigsaw…

 
General | 16/12/2019
Essential maintenance work on our website – Wednesday 18 December

On the morning of Wednesday 18 December, we will be carrying out essential maintenance work on our website between 8am and 11:30am. During this time, our website and some of…

 
General | 10/12/2019
Office closure on Friday 13 December 2019

Please note that on Friday 13 December 2019, our offices will be closed. Our Head Office and Gedling Homes Office will re-open on Monday 16 December 2019. If you need…

 
General | 09/12/2019
Dispensation for group-wide utilities 2019

Jigsaw Homes Group have approached the Northern Residential Property First-tier Tribunal because we want to enter into a long term agreement for a group wide Utility contract in respect of…

 
General | 09/12/2019
Rent-free weeks for Gedling Homes tenants this Christmas

Gedling Homes tenants with tenancy agreements that allow two rent-free weeks a year, will be pleased to hear the non-collection weeks commence on the 16 and 23 December 2019. If…

 
General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

 
General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following the…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…