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Lifeline Service

“What a brilliant service. It has given me happiness back into my life knowing someone is always there to help” Bill, 52

"Excellent service. Quick response, pleasant, informative, patient and reassuring” Maggie, 77



Independence at home

The Lifeline Service from Gedling Homes is available to anyone who needs a little extra support to maintain their independence in their own home.

If you, or someone you know, live within the Gedling borough and feel vulnerable, in need of some extra support or peace of mind; the Lifeline Service may be able to help.

The service uses your existing telephone line to connect to an emergency response centre,should you need them.

If you need help, operators will be alerted and call your nominated contacts (such as family members and friends) or the emergency services for appropriate assistance.

We provide individually tailored packages to suit your needs from a range of specialist equipment.

Want to know more?

For more information or to apply for the service, please call our friendly team on 0115 905 1606.

They will arrange for a member of our Independent Living Team to visit you at home, at a time convenient to you.

Why choose us?

  • 24 hours a day emergency response centre
  • Established in the local community for over 20 years with 800+ existing customers
  • No obligation demonstration in your own home
  • No deposit or set up fee
  • Installation usually within two working days
  • Annual customer visit to check equipment and update information
  • The equipment is accredited by the Telecare Services Authority
  • You can pay by direct debit weekly, monthly, quarterly or annually - which ever suits your needs (Other payment methods are available upon request)

You will need?

  • A telephone landline connection and an available power socket nearby
  • A minimum of one nominated person to contact in an emergency
  • To inform us of changes to contact numbers
  • A key safe
  • A monthly test call to the emergency response centre (just a press of a button)
  • To make rental payments, one month in advance

Contact us:

For more information on our Lifeline Service, please contact us on:

Tel: 0115 905 1606

Email: lifelineservice@gedlinghomes.co.uk

Post: Independent Living Team, Gedling House, Gedling Homes, Wood Lane, Gedling, NG4 4AD