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General, Jigsaw Rewards, You Said We Did | 28/01/2024
You Said We Did: A Good Call?

Recently, 90 Jigsaw Rewards members took part in our ‘good call’ survey and told us about their recent experiences phoning our Connect contact centre.
 
General | 19/12/2023
Getting Out and About in Carlton

A new information leaflet and map has been designed to help older and less able residents across Carlton find places to rest when out and about in the Nottinghamshire town.
 
General | 15/12/2023
Our services over Christmas & New Year 2023/24

Please note from Monday 25 December 2023 and during the festive period, we will be providing restricted services, including an Emergency Repairs service. Normal services will resume from Tuesday 02 January 2024.
 
General | 11/12/2023
Our services on Friday 15 December 2023

Please note that we will be providing restricted services on Friday 15 December 2023 including an emergency repairs service. Normal service will resume from Monday 18 December 2023.
 
General | 06/12/2023
Spreading Christmas Cheer in the Local Community

Hundreds of children living close to Jigsaw’s latest developments in Stoke-on-Trent will be getting a little Christmas cheer thank to donations of selection boxes.
General | 23/11/2023
My Jigsaw online portal – essential maintenance 04 & 05 December 2023

Please be aware that we will be performing essential maintenance for My Jigsaw on the Monday 04 and Tuesday 05 December. We wish to apologise for any inconvenience caused.
 
General | 21/11/2023
Jigsaw Achieves 13th CCA Accreditation

Jigsaw Homes’ customer contact service Connect has achieved CCA (Customer Contact Association) Accreditation for the 13th year in a row.
 
General | 15/11/2023
Service disruption – automatic payment lines 15 Nov 2023

We are currently aware of an issue with the automatic payment line for Jigsaw Homes Tameside and Jigsaw Homes Midlands.  If you have tried to use the payment line this morning and were unable to do so, we wish to apologise for any inconvenience caused.
 
General | 06/11/2023
Spooktacular Time as Residents Get into Halloween Spirit

Jigsaw’s Neighbourhood Engagement teams put on a whole host of trick or treats for spooktacular Halloween events across our neighbourhoods. 
 
General | 06/11/2023
Telephone service disruption – Monday 06 November 2023 – Resolved

We are currently experiencing problems with our telephone lines and some calls are not coming through. Our engineers are aware of the problem and already working to resolve. We wish to apologise for any inconvenience caused.